About Us

Calgary’s Best Plumbing & Heating Experience

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What We Do

City-Wide Service 24 hours, 7 days a week

We offer plumbing services for repairs and replacements for all of your home’s needs. We repair and replace hot water tanks, toilets, faucets, water softener & filtration systems, backflow devices, cross connection tests and irrigation tie-ins. At Aquality Plumbing & Heating we focus on more than just plumbing, we are also experts in home renovations, boilers, drain clogs and cleaning, home winterization services, mainline augering and camera inspection services.

Did you know… we are Calgary’s official hot water tank warranty technicians for multiple hot water tank companies?

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David Hornstein

David started Aquality in 2004 because he wanted to create a plumbing and heating company for Calgarians that would increase the trust in the plumbing industry. His core values of honest communication, value for money and quality service are at the heart of how he has built his business and it would be his pleasure to help you with your home or business. In 2015, David was recognized by the esteemed Top 40 Under 40 Avenue Award! David is also passionate about running Lead ‘N The Pack, where he focuses on helping dogs with behaviour issues. As well, he is the inventor behind an ingenious plumbing tool, The Plumber’s Trunk.

Our Story

I started Aquality in 2004 with the intension to build Aquality through positive experience and word of mouth. We are proud to now have over 95% retention rate for repeat business with our customers. We work hard to impress each customer and that has led to referrals to friends and family of our existing customers.

Our fleet includes 5 trucks that travel all across Calgary and surrounding areas. Each Aquality technician is trained to provide quality service.  We offer a complete selection of all plumbing and heating services, with specialization in residential plumbing repairs, including hot water tank warranties.

– David Hornstein, Owner

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THE AQUALITY EXPERIENCE

Our Experts

Aquality Plumbing & Heating is a “people-company” made of skilled plumbers in Calgary

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David Hornstein

Founder & Owner

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Steve Sims

Team Leader- Plumber, Gas & Hydronics

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Ted Glennie

Journeyman Technician

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Dan Dagenais

Journeyman Technician

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Dawn Mattis

Administrator

Our Price Guarantee

No Dispatch Fee. No Commission Sales. Honest Pricing.

Did you know… that many plumbing companies in Calgary bonus their plumbers on commission sales which means that when plumbers visit your home, they are trying to sell you stuff you don’t need?

Aquality’s technicians are honest, good communicators and full of integrity. We are proud to say we only charge you for what you need.

Also, most plumbing companies in Calgary charge you a set price for a job, that is based on a worst-case scenario pricing for doing that type of job. So if your particular job gets completed faster than the average time required for that task, you will over-pay for the amount of time it actually took the plumber to do the work!

This is so against what David, the Owner, believes in, that you can be assured this will never happen to you with Aquality Plumbing & Heating.

It’s important to us at Aquality that we only charge you for what you need and received. This is how our pricing works:

$169.00 for First Hour

$57.00 for 30 minutes of service.

Our system ensures that you pay for what you actually need. It includes work being started or completed not just arriving at your door.  We even bill in 15 minute intervals after the first hour!! Calls under 15 minutes in length will receive a 10% discount on labour. ($16.90 will be taken off the rate if the service call is performed in under 15 minutes)

Customer Loyalty Discount

No Dispatch Fee. No Commission Sales. Honest Pricing.

LABOUR DISCOUNT based on repeat business*.

This includes single customers and property owners.

1st Time use - Regular Rates applied

2nd Time use - 5% Labour Discount applied to invoice.

3rd Time use - 10% Labour Discount for remainder of the year if service required.

More Details

*Discount based on the calendar year and is reset each January 1st.

Property Managers with 10 or more properties are eligible for special pricing to be assessed and set by David Hornstein only.  Must have proof of ownership of all properties and do a minimum of 3 calls prior to pricing being put in effect.

More Services

We handle all your plumbing and heating needs for home and business.

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Tub and Sink Drain Cleaning

Sink or tub not draining won’t drain? We unclog or repair your kitchen sink, bathroom sink, shower or any drain line.

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Sump Pumps

Leaky basement? Install a sump pump to prevent water in your basement. We can install, repair or maintain your sump pump.

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Toilet Repairs & Replacements

We can help you repair your toilet and if it needs to be replaced, we can help you get a new toilet installed.

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Bathroom Renovations

Get trusted professionals to assist in your bathoom renovation.

Happy Customers

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“We’ve been using Aquality for a number of years and have always been happy. They have come and fixed dripping pipes as well as replacing toilets. Always on time, helpful and professional.”

- Ian Chiclo

 

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I worked with Dave and his team quite some time ago and he was our ‘go to’ plumber for all the jobs I helped organize within the company I worked for. The punctuality, professionalism and work ethic is outstanding. Even outside of the industry, I still recommend this company to anyone looking.

- Chelsie Isley

 

City-Wide Service Available. 24/7 Emergency Service

Serving Calgary since 2004